Please choose carefully when shopping at BRK Karts. Our team will be happy to help if required.
Refunds and exchanges will be provided in line with your rights as a consumer and the additional policies and warranties summarised below.
We will normally only refund in the event the goods:
- have a manufacturer's defect that makes them 'unmerchantable', or
- are unfit for the intended purpose that you made known to us and relied on us to help you with, or
- the goods do not match the description by which they were sold; or
- otherwise required by statute.
Refunds will not be provided if you simply change your mind. An original receipt must be provided to receive a refund.
In some circumstances, we may need to send the item to the manufacturer for assessment to determine whether or not you are entitled to an exchange, refund or repair.
Special Order Products
BRK Karts strongly encourages you to carefully review orders for goods that are custom-configured to your specifications. Special order goods cannot be modified or cancelled once submitted. BRK Karts requires full payment in advance for special order products. Refunds will not be provided if you simply change your mind.
BRK Karts refunds are processed within 14 days. When returning a product for a refund, you will be asked for your name, address and signature as authorisation for the refund transaction into your bank account or credit card.
BRK Karts reserves the right to change the terms and conditions of sale at any time. BRK Karts accepts no responsibility for loss or damage occurring in transit on return to us.